CRM Done Right | - GoTu - CRM Consultancy

Helping our customers do
CRM the right way!

Our goal is to support our customers in getting
the most from their CRM investments

We are an independent
CRM Consultancy

Providing impartial CRM advice
Covering all areas of CRM
We are technology independent

We help solve business
CRM challenges

We help our clients define the problems
We help our clients solve their problems
Finding solutions in people, process and technology

We have extensive
CRM experience

Over 200 years of CRM experience
We help clients in all industries
We support small, medium and large clients

We do CRM the
right way ...

Delivering through best practise approaches
Helping reduce costs through better project definitions
Focused on delivering business benefits

So... What is "CRM"?

CRM stands for Customer Relationship Management. As the title suggests, CRM is about managing relationships with your customers or clients! Well that is the start! CRM is so much more than that, encompassing the strategies, people, processes, technologies, cultures and approaches to find, win, grow and manage relationships and loyalty with your clients.

Find out more about CRM

Where are you in your CRM journey?

I am ready to start my CRM journey

I need to improve my existing CRM

I want more from my CRM

We need help to recover our CRM

I need some advice on CRM

I need training or support

What we offer

Business Review

Working with our clients to identify, understand and resolve organizational challenges, pathing the way to successful CRM practices, programmes, and implementations...Read More

People Change

Working with your people to drive CRM success by transforming cultures and behaviors and ensuring you have a happy, motivated, trained and success workforce...Read More

Process Change

Working with clients to define, review, optimize or even re-engineer fundamental processes which are vital a foundation for CRM success...Read More

Technology Change

If all else fails, we look at the technology, understand any shortfalls in your existing platforms before beginning the process of change through enhancements, upgrades or re-implementations...Read More

See more information about our services

Need some help getting a project across the line?

If your CRM journey has already started and you need expert advice or support

we are here to get you back on track or keep you going.

Lets chat about what you need

Ready for your next CRM investment?

If you already have a CRM strategy, defined working practise and platform in place, but you are

ready to invest in your next steps, get in touch to discuss.

Lets discuss your next steps

Business Review

People Change

Process Change

Technology Change

you set out on your path and get you on your way.